AI Policy.

Principles

1. Privacy as default — we minimise the data sent to AI providers and never use customer data for training.
2. Transparency — when an output is AI-generated, we mark it as such.
3. Human-in-the-loop — AI suggestions never auto-submit legal removal requests; a human (you, or a Ghost analyst) approves every consequential action.
4. Bias review — we audit AI outputs quarterly for differential performance across demographic groups in the training data.

Acceptable AI use by customers

You may not use Ghost AI to investigate, stalk, dox, or profile individuals other than yourself, except under the terms of Ghost for Business with appropriate consents. See our Acceptable Use Policy.

Reporting AI safety issues

Email ai-safety@ghost.privacy. We respond within 48 hours.